We do not assume, but of course there may be something that makes you unsatisfied with the purchased item. For a quick and direct solution, we always recommend that you return the product and the receipt to the store where the item was purchased. Depending on the item and the nature of the problem, a suitable solution can be provided in the store; if necessary in consultation with us. In the store they can help you the best and the fastest.We provide a warranty on our products for a period of 12 months, valid from the date of purchase. Damage caused by improper use and normal wear and tear are not covered by the warranty. The warranty applies exclusively to the first owner and is not transferable.If there are questions about an item, you can contact us via the contact form.